Dial: every call attempt, including no answers. Answered: a person picked up; voicemail does not count. Conversation: a meaningful exchange, checked when you log an answered call.

Wants to sell: first confirmation that the seller would consider selling. Qualified: motivation, condition, timeline, and asking price are known. Ballpark: first range discussed. In range: seller says the range could work. Offer: first actual offer recorded.

Seller milestones count once, when recorded in this portal. Repeated calls do not inflate seller counts. Follow-ups done counts distinct sellers with a follow-up call attempt in the period. Due includes scheduled follow-ups that were attempted, even after their next date changes. Overdue shows active sellers overdue right now. Historical calls were not guessed or prefilled.